Privacy Policy

Last updated: September 2026

Shepherds Pest Control is a family-owned pest control company serving Northeast Tennessee and Southwest Virginia. This page explains, in plain language, what information we collect through this website, what we do with it, and how to get in touch if you have questions.

What we collect

If you fill in the quote form on this website, we collect the details you choose to give us:

•  Your name
•  Your phone number
•  Your email address
•  Your city or ZIP code
•  The pest problem you’re dealing with
•  Anything else you write in the message box

If you call or email us instead, we’ll have whatever you tell us directly. We don’t ask for payment details or any sensitive personal information through this website.

What we use it for

We use the information you send us to:

•  Respond to your enquiry
•  Prepare a quote and arrange an inspection or service
•  Carry out and follow up on the work you’ve asked us to do
•  Operate and improve this website
•  Meet our legal and record-keeping obligations

That’s it. We don’t use your details for anything you haven’t contacted us about.

We don’t sell your information

Shepherds Pest Control does not sell personal information. We don’t trade it, rent it, or pass it to anyone for their own marketing.

We do share information with service providers where it’s necessary to run the business and this website — for example the company that hosts this site and delivers the form submissions to us. Those providers only get what they need to do that job, and only for that purpose. We may also disclose information if we’re legally required to.

Cookies and analytics

This website uses cookies — small files stored by your browser — to keep the site working properly and to understand how visitors use it. That helps us see which pages people find useful and where the site could be clearer.

This information is general rather than personal: pages visited, roughly where in the country visitors are, what kind of device they used. You can block or delete cookies in your browser settings at any time. Parts of the site may not work as well if you do.

Keeping your information safe

We take reasonable steps to protect the information you send us, and we keep it only as long as we need it to do the work and meet our record-keeping obligations. No website can promise perfect security, but we don’t collect more than we need, and we don’t keep it longer than we should.

Links to other websites

This site may link to other websites — our social media pages, for instance. Once you follow a link away from here, you’re covered by that website’s privacy policy rather than ours, and we aren’t responsible for how they handle your information.

Children’s privacy

This website is meant for adults arranging pest control services. We don’t knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we’ll delete it.

Changes to this policy

If the way we collect or use information changes, we’ll update this page and change the date at the top. It’s worth checking back occasionally.

Getting in touch

If you have a question about this policy, or you’d like us to delete information you’ve sent us, just ask: